Petition to Revoke Contract between Bulawayo City Council and Tendy Three Investments under the Public Procurement and Disposal of Public Assets Act [Chapter 22:23]

How Tendy Three Investments (TTI) Violates Bulawayo's Clamping and Towing Bylaws

TTI's actions appear to violate the Bulawayo City Council (BCC) clamping and towing bylaws, and such unprofessionalism is concerning. According to the bylaws, vehicles should only be clamped or towed under specific conditions. Here are a few examples of how TTI's actions contradict these regulations:

1. *Emergencies and Stalled Vehicles*: The bylaws do not authorize clamping vehicles that have stalled due to emergencies or mechanical issues. Clamping a vehicle that has been pushed to the side of the road because it stalled or has mechanical problems is not only unprofessional but also against the spirit of the by-laws, which are meant to ensure smooth traffic flow and safety.

2. *Open Bonnet for Maintenance*: Vehicles with the bonnet open for essential maintenance, such as topping up coolant or jump-starting due to a battery failure, should not be clamped. These actions are necessary to ensure the vehicle's proper functioning and safety, and clamping them during such situations demonstrates a lack of understanding and respect for motorists' rights.

3. *Displaying Vehicle License Disk*: Vehicles that display a valid license disk on the dashboard (even if not in the circular diskholder) should be considered compliant with the requirement to display a valid license. Clamping such vehicles is unnecessarily punitive and goes against the principles of fair enforcement.

These practices by TTI undermine the intent of the bylaws and create unnecessary inconvenience and stress for motorists. The bylaws are designed to ensure traffic safety and compliance, not to penalize motorists unduly. It's crucial for TTI to adhere to these regulations and exercise discretion and professionalism in their enforcement.

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Case Study: How Unprofessional Parking Management by TTI Tarnished a Tourist's Experience in Bulawayo

Introduction

When visiting a new city, tourists expect a welcoming environment that allows them to explore and enjoy all it has to offer. Unfortunately, unprofessional parking management by Tendy Three Investments (TTI) in Bulawayo has left many tourists with a bitter experience, negatively impacting the city's reputation. This case study highlights the experience of a tourist in December 2024, illustrating how TTI's practices affected their visit. It's important to note that Bulawayo serves as a significant entry point to the renowned Victoria Falls tourist attraction, making these issues even more critical.

The Incident

In December 2024, a tourist visiting Bulawayo parked their car in what they believed to be a legitimate parking spot. Upon returning to their vehicle, they found it clamped, despite the absence of clear signage indicating parking restrictions or payment points. The tourist, unfamiliar with the city's parking regulations, was left confused and frustrated.

Harassment and Unprofessional Behavior

The situation escalated when the tourist attempted to resolve the issue. A cashier harassed the tourist, further adding to their distress. The tourist, along with a breastfeeding mother and a six-month-old baby, was delayed, causing undue stress and embarrassment. The receptionist collecting cash, despite not being a cashier, exemplified the lack of professionalism and proper procedures.

Lack of Clear Signage

The tourist reported that there was no clear signage indicating where to pay the parking fees or how to avoid getting clamped. This lack of transparency left the visitor confused and prone to unintentional violations. The absence of proper signage demonstrates a disregard for visitor convenience and comfort.

Unfair and Selective Enforcement

Adding to the frustration, the tourist observed that while private cars like theirs were clamped, commuter omnibuses (kombis) parked haphazardly without facing similar consequences. The selective enforcement practices, where kombis were left unchecked despite causing traffic chaos, created a sense of unfairness and bias.

Economic Impact on Local Businesses

The high parking fees, at US$1.00 per hour, discouraged the tourist from shopping and dining in the CBD. Instead, they chose to visit shopping centers and businesses located in the outskirts of the CBD where parking was more affordable or free. This shift negatively affected local businesses that depend on tourist foot traffic, further exacerbating the economic impact on the community.

Conclusion

This case study highlights the negative impact of unprofessional parking management by TTI on Bulawayo's tourism image. Arbitrary clamping, harassment, lack of clear signage, and selective enforcement practices deter tourists and tarnish the city's reputation. As Bulawayo serves as a key entry point to the Victoria Falls tourist attraction, it is imperative to address these issues by implementing fair and transparent practices, ensuring clear signage, and training staff in professional conduct. After all, a city's reputation is built on the experiences of those who visit and share their stories with the world

Formal business is affected by high parking fees

Impact on Formal Businesses in Bulawayo's CBD

The exorbitant parking fees and unfair clamping practices enforced by Tendy Three Investments (TTI) have significantly impacted formal businesses in Bulawayo's Central Business District (CBD). Here are some key points:

1. High Parking Fees: The requirement for motorists to pay US$1.00 every hour for parking in the CBD has become a deterrent for shoppers. Many motorists are now reluctant to park in town for shopping, fearing the steep parking fees. This has led to a decrease in foot traffic within the CBD, negatively affecting retail businesses that rely on a steady flow of customers.

2. Shift to Outskirts: Due to the high parking fees and the risk of clamping, many shoppers now prefer to visit shopping centers and businesses located in the outskirts of the CBD where parking is more affordable or free. This shift has further diminished the customer base for businesses operating within the CBD, leading to a decline in sales and revenue.

3. Unfair Clamping Practices: The selective enforcement of clamping, where private cars are targeted while commuter omnibuses (kombis) are often left unchecked, has created an unequal and unfair environment. Kombis, which frequently park against or across parking lanes and contribute to disorder in the CBD, are not clamped, exacerbating the issue. This selective clamping undermines the trust of motorists and creates a perception of bias and favoritism.

4. Disruption of Business Operations: The disorder caused by kombis parking haphazardly in the CBD disrupts the normal flow of traffic and negatively impacts the overall business environment. Formal businesses are affected by the chaos, as customers find it challenging to navigate the congested streets and access shops and offices.

These issues highlight the need for a fair and transparent parking management system that considers the interests of both motorists and businesses. Addressing the exorbitant fees and ensuring consistent and unbiased enforcement of parking regulations are essential steps to revitalizing the CBD and supporting formal businesses in Bulawayo.

Unfair Labor Practices by Tendy Three Investments (TTI)

Termination Without Benefits: Employees who worked from February to November 2022 were terminated without receiving terminal benefits. The company claimed that these employees were not entitled to any benefits, which has led to dissatisfaction and frustration among the affected workers.

Lack of Transparency: Some employees reported that they were verbally dismissed without any clear reasons provided. This lack of transparency in the termination process has added to the sense of unfair treatment.

Nepotism: There are also allegations of nepotism in the hiring practices of TTI, with claims that certain individuals were favored in employment decisions

Unlawful labor practices against TTI workers

Former employees of Tendy Three Investments (TTI) have raised several concerns about unfair labor practices. Here are some key points:

1. Termination Without Benefits: Employees who worked from February to November 2022 were terminated without receiving terminal benefits. The company claimed that these employees were not entitled to any benefits, which has led to dissatisfaction and frustration among the affected workers.

2. Lack of Transparency: Some employees reported that they were verbally dismissed without any clear reasons provided. This lack of transparency in the termination process has added to the sense of unfair treatment.

3. Nepotism: There are also allegations of nepotism in the hiring practices of TTI, with claims that certain individuals were favored in employment decisions.

These issues highlight the need for TTI to review and address their labor practices to ensure fairness and transparency in their operations. It's crucial for the company to maintain a positive and fair work environment to retain employee trust and satisfaction.

Arbitrary clamping and unfairness by TTI

The comments in the Facebook thread highlight several potential unfair practices by Tendy Three Investments (TTI):

1. Arbitrary Clamping: ***** Moyo's comment suggests that TTI clamped his car without a valid reason, as it was parked in a free parking zone and fully registered. This indicates a lack of fairness and consistency in their enforcement actions1.

2. Selective Enforcement: ****** also mentions obtaining CCTV footage showing a TTI employee ignoring another car being cleaned by street kids while specifically targeting Mondli's car. This raises concerns about selective enforcement and potential bias in their operations.

3. Unfair Treatment: *******'s comment about a similar experience of unfair clamping further supports the notion that TTI may be engaging in unfair practices, targeting certain individuals or vehicles without just cause.

These comments collectively suggest that TTI's clamping practices may lack transparency and fairness, leading to dissatisfaction and frustration among vehicle owners. It's important for TTI to address these concerns and ensure that their enforcement actions are fair and consistent to maintain public trust and avoid negative perceptions

WhatsApp group update

Dear Supporters,

Thank you for joining our cause and signing our petition! Your support is instrumental in driving change and making our voices heard. We're taking the next step in our journey and organizing a march to City Hall. To ensure effective communication and coordination, we would like to create a WhatsApp group.

Please join   https://chat.whatsapp.com/K67oIvRqnlv8oieiaiv0Qx for updates regarding the march. Your participation is crucial, and together we can make a difference!

Best regards,

Ganizani 

Save Bulawayo by signing and sharing this petition

We, the concerned residents of Bulawayo, urge the Bulawayo City Council (BCC) to operate on a cost-recovery basis for service delivery. The current partnership with Tendy Three Investments (TTI) has resulted in profits being extracted from motorists, rather than focusing on community benefit.

We call for the following actions:

1. Take Over Parking Management: BCC should assume full control of parking management, including the integration of current workers under fair employment terms.

2. Address Employment Practices: TTI must stop the practice of offering only 1-month or 3-month contracts to avoid labor costs. All workers deserve stable and fair employment conditions.

By addressing these issues, we can ensure a fairer system for both motorists and workers in our city.

Click here to sign: https://www.petitions.net/petition_to_revoke_contract_between_bulawayo_city_council_and_tendy_three_investments_under_the_public_procurement_and_disposal_of_public_assets_act_chapter_2223?utm_source=whatsapp

Join us in supporting this cause for a more equitable Bulawayo

Bulawayo City Council to Take Over Parking Management

Dear Fellow Residents of Bulawayo,

We, the concerned citizens of Bulawayo, are calling for immediate action regarding the management of parking spaces in our city. We believe that the current contract between Bulawayo City Council (BCC) and Tendy Three Investments (TTI) is not serving the best interests of our community.

As residents, we prefer that BCC takes over the management of parking spaces and reviews the current fees and fines structure. This will ensure that our city's resources are managed more effectively and fairly.

Key Points of Our Petition:

1. BCC to Take Over Management: We propose that BCC should directly manage the parking spaces, ensuring that all revenue is reinvested into improving our city's infrastructure and services.

2. Review Fees and Fines: A thorough review of the current fees and fines is needed to ensure they are fair and reasonable, without placing an undue burden on motorists.

Key Points of Our Petition (Part 2):

1. Reassign TTI Employees to BCC: Current TTI employees should be shifted to BCC and provided with proper training in customer relations and etiquette. This will promote a more professional and respectful interaction with motorists.

2. Promote Ethical Practices: We suggest that marshals should advise drivers to park correctly before rushing to clamp cars. This act of fairness and understanding embodies the spirit of Ubuntu.

Your support is crucial in making this change possible. By signing and sharing this petition, you are standing up for fairness, transparency, and ethical conduct in our city.

Sign the Petition: [Click here to sign]

Thank you for your support and commitment to improving Bulawayo for all its residents.

Important Reminder: Sign and Share the Petition to Revoke the Parking Management Contract

Important Reminder: Sign and Share the Petition to Revoke the Parking Management Contract

Dear Citizens of Bulawayo,

This is a reminder to sign and share our petition to revoke the unfair contract between Bulawayo City Council (BCC) and Tendy Three Investments (TTI). This contract heavily favors TTI with a 70:30 revenue split, imposes exorbitant fees and fines, and has resulted in unprofessional conduct and harassment by TTI marshals.

Our goal is to gather as many signatures as possible to ensure our voices are heard. By signing the petition, you are standing up for fairness, transparency, and accountability in our city.

How You Can Help:

1. Sign the Petition: [click here to sign]

2. Share the Petition: Spread the word by sharing the petition link with your friends, family, and on social media.

Together, we can make a difference and ensure a better future for Bulawayo.

Thank you for your support!

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