Wispernet - Provide stable internet service for Van Wyksdorp (petition)

Wispernet’s internet service in Van Wyksdorp and the surrounding area has become increasingly unreliable, especially after 18:00 each day. Many residents are paying for a service they cannot use properly, because the connection slows down, drops out, or becomes difficult to use when it matters most.

This affects people at home, small businesses, students, and anyone who depends on a stable connection for work, study, communication, and daily tasks. When the service does not perform as promised, families lose time, businesses lose customers, and residents are left without the reliable access they are paying for.

The problem is not just inconvenience. Ongoing interruptions and speeds below the advertised level create a real burden for the community, especially in the evenings when many people finally have time to catch up on online work, schooling, banking, and messaging. If nothing changes, trust in the service will continue to fall, and the gap between what is sold and what is delivered will only grow wider.

Wispernet must urgently upgrade and stabilise its network in Van Wyksdorp and surrounds so that customers receive the speeds and consistent connectivity they are paying for, including reliable service after 18:00.

We ask Wispernet management to investigate the repeated evening disruptions, fix the capacity or technical faults causing the slowdown, and communicate a clear plan and timeframe for improvements. Customers should not be left guessing while paying full price for partial service.

Residents of this area deserve a dependable internet service that matches the promise being made. Restoring stable performance is the fair and necessary response to a problem that is already affecting daily life across the community.