Reinstate the SGUL HelpDesk & AV department
As you all are aware the SGUL HelpDesk has been closed as a cost-saving exercise, which I believe is a counter-productive measure and in the long run will cost SGUL staff and students much more in time, efficiency and good working practise. Having a helpdesk means that majority of queries can be dealt with promptly (within 5mins) as a walk-in or on the phone, without having to wait for 2 days in an email queue.
Likewise as a university we need a dedicated AV team to keep lecture theatres and teaching rooms running.
I have set up this petition which I hope to get all the academic staff to sign, which will then be sent to the Principal.
I also urge everyone to bring up this issue at all management meetings, senate, council etc.
Many thanks
Dr Suman Rice
Senior Lecturer in Reproductive Physiology, IMBE
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