Reinstate the SGUL HelpDesk & AV department
As you all are aware the SGUL HelpDesk has been closed as a cost-saving exercise, which I believe is a counter-productive measure and in the long run will cost SGUL staff and students much more in time, efficiency and good working practise. Having a helpdesk means that majority of queries can be dealt with promptly (within 5mins) as a walk-in or on the phone, without having to wait for 2 days in an email queue.
Likewise as a university we need a dedicated AV team to keep lecture theatres and teaching rooms running.
I have set up this petition which I hope to get all the academic staff to sign, which will then be sent to the Principal.
I also urge everyone to bring up this issue at all management meetings, senate, council etc.
Many thanks
Dr Suman Rice
Senior Lecturer in Reproductive Physiology, IMBE
Suman Rice Contact the author of the petition
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